FREQUENTLY ASKED QUESTIONS
Yes, we take great care to ensure that the products you receive match the images on our website. Our team works diligently to provide accurate product representations, and we strive to maintain the highest level of quality and consistency in our offerings.
If you wish to return an item, kindly reach out to our customer support team within 14 days of receiving your order. Our team will guide you through the return process and provide you with all the necessary instructions to initiate the return. Your satisfaction is important to us, and we’re here to assist you every step of the way.
We regularly update our inventory, and we strive to restock items that are indicated as "out of stock" whenever possible. However, availability can vary based on factors such as supplier availability and demand. To stay informed about restocks, you can sign up for notifications on the product page or check back on our website periodically. If you have specific inquiries about restocking, feel free to contact our customer support team for assistance.
We offer shipping to a variety of locations. During the checkout process on our website, you'll be able to provide the shipping address where you want your order to be delivered. Make sure to enter accurate and complete address details to ensure a successful delivery. If you have any special shipping requests or need assistance with this, our customer support team will be more than happy to help!
We offer shipping to a variety of locations. During the checkout process on our website, you'll be able to provide the shipping address where you want your order to be delivered. Make sure to enter accurate and complete address details to ensure a successful delivery. If you have any special shipping requests or need assistance with this, our customer support team will be more than happy to help!
CONTACT US FOR ANY QUESTIONS
Email: support@mtsy-eg.com
Phone: +201124622852
Address:C 8050 Albayh street, Al Mokattam, Cairo, Egypt